Privacy Policy

1. Introduction

Torous d.o.o. ("we", "our", or "us") is committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR). This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website.

2. Data Controller

The data controller responsible for your personal data is:

Torous d.o.o.
Registered in Croatia
Email: info@torous.hr

3. Personal Data We Collect

When you contact us through our website contact form, we may collect the following personal data:

• Name and surname
• Email address

No other personal or behavioral data is collected. We do not use cookies, analytics, or tracking tools.

4. Purpose and Legal Basis of Processing

We process your personal data solely to respond to your inquiries, provide requested information, or maintain communication related to our business activities.

The legal basis for this processing is Article 6(1)(f) of the GDPR – legitimate interest in responding to contact requests.

5. Data Retention

Your personal data will be retained for up to 24 months after your last contact with us, unless you request earlier deletion.

6. Data Sharing and Transfers

We do not sell, rent, or trade your data. Your data may only be shared internally with authorized employees of Torous d.o.o. for legitimate business purposes.

We do not transfer personal data outside the European Economic Area (EEA).

7. Data Subject Rights

Under GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Restrict or object to processing
• Lodge a complaint with a supervisory authority (Croatian Personal Data Protection Agency – AZOP)

Requests can be sent to info@torous.hr.

8. Data Security

We apply appropriate technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction.

9. Automated Decision-Making and AI Use

We do not use AI systems, profiling, or automated decision-making tools on this website.

10. Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in legislation or our data protection practices. The latest version will always be available on our website.

Contact:
For any questions regarding this Privacy Policy or your personal data, please contact us at info@torous.hr.